As I scanned the email orders, my scan jolted to a stop. The email address was familiar. So was the last name. I opened the order and confirmed it is the same person.
Last year the customer ordered and paid for 24 CDs.
After a series of emails and phone calls, the customer ended up with 12 duplicate CDs from us.
And I ended up convinced we’d been lied to and defrauded.
By someone claiming to be “Reverend.”
Now we have another order.
And the payment for it.
I’m planning to refund the payment and cancel the order, explaining that I just can’t take the risk.
What would you do with the rev’s order?
Would you do further business with her?
I would fulfill the order and entrust it to the Lord. Jesus said to let others take advantage of us. This is one way you can turn the other cheek. Maybe you showing love and mercy will be a witness to her.
I guess I don’t understand. She paid for 24 CD’s but got 12 duplicate? Is that in addition to the 24? If so, why? In the series of emails and calls, was she complaining?
If so, love and mercy has already been shown. Forbearance doesn’t equal weakness. You need to protect your business from undue financial loss. That prudence won’t hurt your testimony if you are kind and direct and firm.
Yes, in addition to the 24.
Why? Well, that’s where the customer’s lapses in integrity kicked in.
Complaining? Yes. And accusing and so forth.
(Rev)…….. HER????
And I do not permit a woman to teach or have AUTHORITY over a man
(Rev),…..HER????………hmmmm