A while ago I somehow managed to forget a payment to Discover Card…until it was past due.
So they took away my special interest rate.
Then last week I noticed a finance charge adjustment in my favor.
Puzzled, I asked Customer Service about it.
Here’s the reply:
Amazing! Simply and astoundingly amazing!
I hadn’t even broached the subject to them. Out of the blue, they unilaterally took that action.
Thank you, God!
Thank you, Discover Card! You have added new meaning to me to your slogan, “It pays to Discover the card that pays you back.”
PS to Citi: Please take note of Discover Card’s customer service.
Now that is pretty cool!